Contact us

How to get in touch with us

We are happy to help with your questions or concerns. Please see the appropriate contact phone number and email address below. We have also listed some other information that you may find helpful including magazine prices and publication schedule.

 

For the summer period from June 17 to August 30,

For Telephone Customer Service:

Monday to Thursday, 8:30 a.m. to 12 p.m. and 1 p.m. to 5 p.m. and Fridays, 8:30 a.m. to 12 p.m. and 1 p.m. to 3 p.m.

For reception :

Monday to Thursday 8:30am to 12:30pm and 1 p.m. to 4:30pm and Fridays 8:30am to 1:30pm.

 

Books & E-Books:

  • Phone: 1-800-387-7164
  • Email: sacowlkids@bayardcanada.com
  • Mailing Address: PO Box 11050, Station Centre-Ville, Montreal, QC H3C 4Y6

 

News-O-Matic:

  • Phone: 1-877-954-2700
  • Email: customerservice@owlkids.com


Chirp, Chickadee and OWL Magazines

  • Phone: 1-800-551-6957
  • Email: owlkids@kckglobal.com
  • Mailing Address: PO Box 726, Station Main, Markham, ON L3P 7V9

 

StoryBox, AdventureBox and DiscoveryBox Magazines

  • Phone: 1-800-387-7164
  • Email: sac@bayardcanada.com
  • Mailing Address: PO Box 11050, Station Centre-Ville, Montreal, QC H3C 4Y6

 

Gift Cards

For gift cards (print or email), please go to: Owlkids.com/ecards

Subscription Price

Prices for 1-year (10 issues) subscription to Chirp, Chickadee or OWL magazines are:

DELIVERY ADDRESS Chirp Chickadee OWL
Canada $35.95 CAD $35.95 CAD $35.95 CAD
USA $35.95 CAD $35.95 CAD $35.95 CAD
International $65.95 CAD $65.95 CAD $65.95 CAD

 

Subscription Price

Prices for 1-year (10 issues) subscription to StoryBox, AdventureBox or DiscoveryBox are:

DELIVERY ADDRESS StoryBox AdventureBox DiscoveryBox
Canada $59.95 CAD $59.95 CAD $59.95 CAD
USA $59.95 CAD $59.95 CAD $59.95 CAD

 

Frequency & Publication Schedule

There are 10 issues each year delivered during the following months:

  • January/February
  • March
  • April
  • May
  • June
  • Summer
  • September
  • October
  • November
  • December
  •  

    Credit Card Orders - Duplicate Charge?

    If you have paid by credit card, you may see multiple entries on your credit card account. These are NOT duplicate charges.

    When you pay by credit card, the total order value is secured on your credit card account. This security will appear in the "Authorized Transaction" section of your credit card account.

    When the transaction is finalized it will move to the "Posted Transactions" section of your account. The final transaction(s) will be posted by magazine order value i.e. cost for Chirp, cost for Chickadee, cost for OWL. The individual transactions should equal your total order value. Once the transaction is finalized, the security will disappear from the "Authorized Transaction" section of your credit card account.

    It may take a few days for the security to disappear from the "Authorized" section of your account. This is not a duplicate payment. The charge will disappear from the Authorized section in a few days.

     

    *Chirp, Chickadee, OWL, StoryBox, AdventureBox, DiscoveryBox